Tevva Motors Ltd. Registered in England and Wales | Registered No. 08368694 Registered office: Unit 1, London Distribution Park, Windrush Road, Tilbury, RM18 7EW
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Tevva.com Privacy Statement
The Privacy Statement below is effective 24th May 2017.
1. General Statement:
We respect your privacy and are committed to protecting it. This privacy statement explains our policies and practices regarding online customer information. It is through this disclosure that we intend to provide you with a level of comfort and confidence in how we collect, use, and safeguard personal and other information we collect or that you provide through this website and how you can contact us if you have any questions or concerns. We sincerely hope that by explaining our data handling practices, we will develop a trusting and long-lasting relationship with you. Using the site, you agree to the terms of this privacy statement.
2. Information About Our Organisation and Website and General Data Collection Practices:
This Privacy Statement applies to https://www.tevva.com (herein referenced as “Tevva.Com”).
The main business purpose of this website is to provide Tevva Motors products and services information, along with investment and media updates.
For added convenience, a select set of site features are accessible from web-enabled mobile devices as a mobile-optimised web experience. These site features may be limited in functionality.
Online Tracking Information
When you visit this site, analytics providers may collect information about your online activity over time and across websites.
Because there is not yet a common understanding of how to interpret web browser-based “Do Not Track” (“DNT”) signals other than cookies, Tevva Motors does not currently respond to undefined “DNT” signals to its website.
Most browsers can be configured not to accept cookies; however, this may prevent you from having access to some functions or services on our sites.
See Sections 5 and 7 for more information.
3. Personally Identifiable Information We Collect from You:
When you visit Tevva.com, we will not collect any personally identifiable information about you unless you provide it to us voluntarily. For purposes of this Privacy Statement, personally identifiable information refers to information that identifies you as an individual, such as your name, street address, telephone number, and email address. If you opt not to provide us with personally identifiable information, you can still access our website; however, you may be unable to participate in certain promotions or receive product information or have a purchase order fulfilled.
Our primary goal in collecting personally identifiable information from you when you visit Tevva.com is to provide you with the functionality and services needed to have a meaningful and customised experience while using the site features.
Please remember that if you disclose personally identifiable information or other sensitive data through other public online forums, this information may be collected and used by others.
4. How We Use the Personally Identifiable Information We Collect:
Personally identifiable information collected on Tevva.com may be used to:
Fulfil a site user request (e.g., brochure fulfilment, lead generation, sending marketing or promotional materials, including emails)
Respond to your comments or requests for information
Meet a request for or to develop new products or services
Make the user experience more customer friendly
Develop new and improved products, services and marketing
Contact you, if necessary, in the course of processing or shipping an order for products or services
Generate site analytics that improves our site layout, content, product offerings and services
Compile user data that is stored in our corporate database and may be used for marketing and other purposes
Match personal data collected here with data about you that we collect through other sources
Comply with legal requirements
5. Other (Non-Personally Identifiable) Information We Collect From Site Visitors:
Tevva.com collects other “non-personally identifiable information” from site visitors. This means that we do not track these items individually that identify the site visitor but rather gather and collect this information on an aggregate or anonymous basis that includes all site visitors. Non-personally identifiable information includes tracking the site pages that are visited or the amount of time spent on our site.
If you visit this site using a mobile device, we collect additional non-personally identifiable information that may include the type/model of the mobile device viewing the site and the mobile device’s service provider and operating system.
Our primary goal in collecting non-personally identifiable information from you is to be able to perform site metrics that allow us to improve the functionality of the website.
We may use session and persistent “cookies,” session logs, spotlight ads/web beacons/GIF/pixel tags, banner ads or links, and third-party click tracking analytics tools (such as Google Analytics) to collect aggregate or other non-personally identifiable information about site visitors. An explanation of collection methods and how they work is included in Section 7 – Methods to Collect Information, below.
6. How We Use the Aggregate or Non-Personally Identifiable Information We Collect:
Non-Personally identifiable information collected on Tevva.com may be used to:
Compile aggregate and statistical data to help in website design and to identify popular features
Measure site activity to allow us to update our site to better meet user wants and needs.
Provide you with content that may be of interest to you based on pages visited and items viewed
Make the user experience more customer friendly.
Develop new and improved products, services and marketing
Tevva.com utilises non-personally identifiable information to analyse the user’s experience while visiting this site. This analysis:
Is performed on an aggregate level and does not identify you or your information personally
May involve the use of a third-party vendor acting on behalf of Tevva.com.
May be combined with data collected by third parties on other sites and apps and across devices.
Is performed to improve our website and the user experience
May include a session or persistent cookies to track user movement across this website or other events within or across this and other Tevva Motors web properties.
7. Methods to Collect Information:
A “cookie” is a small text file that helps us in many ways to make your visit to our website more enjoyable and meaningful to you. For example, cookies prevent you from logging in every time you come back to one of our websites. They also allow us to tailor a website or advertisement to better match your interests and preferences. There are a couple of different types of cookies:
A “session” cookie is stored only in your computer’s working memory (RAM) and only lasts for your browsing session. When you close all your browser’s windows or shut down your computer, the session cookie disappears forever.
A “persistent” cookie is stored on your computer’s hard drive until a specified date: tomorrow, next week, or 10 years from now. Persistent cookies stay on your computer until either a) they expire, b) they are overwritten with newer cookies, or c) you manually remove them. Most browsers can be configured not to accept cookies, however, this may prevent you from having access to some site functions or features. This site may use third-party click tracking analytics tools (such as Google Analytics) to capture click through statistics. These parties may collect information about your use of the site across different sites, mobile apps, and devices over time.
Tevva.com may use spotlight ads/web beacons/GIF/pixel tags which are site instrumentation tools that help us to determine, for instance, whether a page has been viewed or not and, if so, how many times. Emails or electronic newsletters we send may use tools (e.g., pixel tags or web beacons) to gather email metrics and information to improve the reader’s experience such as how many of the emails are opened, if they were printed or forwarded, the type of device (e.g., mobile or PC) from which they were opened, and the city, county / state, associated with the applicable IP address. In general, any electronic image viewed as part of a webpage, including an ad banner, can act as a web beacon.
This website may generate a “session log” when you visit our site. We use session logs to help us determine how people travel through our site. In this way, we can structure our pages so that the information most frequently visited is easier to find. By tracking page visits, we can also determine if the information we’re providing is being used. The only data gathered is the Internet Protocol (IP) address from which you came, the website that referred you, the pages you visited and the date and time of those visits.
This site may provide visitors who visit with an Open ID the opportunity to integrate with third-party social media sites, and Tevva.com may track on an aggregate level things like the number of visits to this site with an Open ID, the number of items “liked” on this site, or items on this site that you choose to share with a third-party social media site.
8. Sharing Your Information:
Tevva.com does not share, sell, or rent personally identifiable information with independent companies for their own use without providing you a choice.
Personally identifiable information that you provide to us in the course of requesting a product or service through this website may be gathered and stored in one or more of our corporate databases and be used for the purposes of contacting you for things like promotional offers, marketing programs, or other communications from this website or other Tevva Motors programs and services.
We may share personally identifiable information that we collect about you with other companies within the Tevva Motors family of companies or subsidiaries. Our “family of companies” is the group of companies related to us by common control or ownership. We share information within this “family” as a normal part of conducting business and offering products and services to our customers.
Personally identifiable information that you provide to Tevva.com may be shared with our authorised dealers. This may be necessary, for example, in order to honour your request for a price quote on a vehicle or in order to provide a dealer with information for purposes of contacting you in their regular course of business. The dealer is not restricted by Tevva.com in their use of your data.
We may share personally identifiable information with vendors, contractors or partners in the normal course of business. Vendors, contractors or partners of Tevva.com who have access to your personally identifiable information in connection with providing services for Tevva.com are required to keep the information confidential and are not permitted to use this information for any other purpose than to carry out the services they are performing for Tevva.com.
Tevva.com may also provide a visitor’s IP address to a vendor in order to obtain the visitor’s location profile that may include region, country, county / state, city, and postcode. We use location information in order to provide visitors with content and stories that are pertinent to their region.
Site metrics for Tevva.com may be shared with other Tevva Motors websites or subsidiaries or affiliates.
Tevva.com will only disclose your personally identifiable information, without notice, if (1) in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Tevva Motors, its affiliates or the site; (b) protect and defend the rights or property of Tevva Motors, its affiliates or this site; or (c) act under exigent circumstances to protect the personal safety of Tevva Motors or affiliate personnel, users of their websites, or the public; or (2) if required to do so by law.
9. Access To and Control Over the Use of Your Information:
To correct or update your personally identifiable information contact us at:
Telephone: +44 (0) 330 460 9460 (Normal business hours) Mailing Address:
TEVVA London Unit 1 London Distribution Park Windrush Road Tilbury RM18 7AN
Tevva.com will use reasonable efforts to correct any factual inaccuracies in your information.
The scope of access available for this request is for information stored in the database that holds the data for Tevva.com. Any personally identifiable information that has been collected from you on other related company websites will not be accessible or changeable through the processing of this request.
10. Security of Your Information:
Safeguarding information of visitors to our website is important to us. While no systems, applications or websites are 100% secure, we use systems, policies, and procedures to reasonably protect information from loss, misuse or alteration.
Vendors, contractors or partners of Tevva.com who have access to your personally identifiable information in connection with providing services for Tevva.com are required to keep the information confidential.
Vendors are not permitted to use this information for any other purpose than to carry out the services they are performing for Tevva.com.
11. Processing of Personal Data:
By visiting this site and providing your personally identifiable information to us, you understand and consent to the collection, use, processing, transfer, and disclosure of your personally identifiable and non-personally identifiable information globally per this Privacy Statement. Therefore, by visiting this site and providing such information, you consent to the transfer of such information across country borders and to the use, processing, and disclosure of such information in global locations. Your consent shall be deemed to include your consent to transferring personally identifiable or non-personally identifiable information to locations that may have different levels of privacy protection than in your own country.
12. Links to Other Sites:
Tevva.com provides links to other websites. We encourage you to review the privacy statements of all sites that you visit, including those whose links are provided so that you can understand how those sites collect, use and share your information. Tevva.com is not responsible for the privacy statements, content or data handling practices on other websites.
Tevva.com also provides dealer and vehicle locator services which are provided by a third-party vendor. In order to provide you with the closest dealers, we may need to collect your IP address to determine your general location, or we may ask you to provide location information such as postcode or City and County. In instances where we use a third-party vendor to provide dealer locator services, we will provide them a postcode.
We encourage you to review the terms of service and the privacy policies of these mapping service providers. For example, if you use Bing you agree to be bound by the Microsoft Service Agreement and Microsoft Online Privacy Statement.
13. Children’s Privacy:
Tevva.com does not knowingly intend to collect personally identifiable information from children under 13 years of age.
If a child has provided us with personally identifiable information a parent or guardian of that child may contact us at the phone number or mailing address listed in section 14 if they want this information deleted from our records. We will then make reasonable efforts to delete the child’s information from the database that stores information for Tevva.com.
14. Contacting Us:
If you have any questions, comments or concerns about this online privacy statement for Tevva.com, Tevva.com privacy practices, or have any questions regarding the contents of this website, please contact us at:
Telephone: +44 (0) 330 460 9460 (Normal business hours)
Tevva Motors Limited, Tevva London, Unit 1, London Distribution Park, Windrush Road, Tilbury, Essex, England RM18 7EW
Tevva.com is committed to working with consumers to obtain a fair and rapid resolution of any complaints or disputes about privacy and the handling of your data. Tevva.com will be happy to respond to your questions and comments.
15. Privacy Statement Effective Date and Revision Days:
Occasionally we may update the privacy statement for Tevva.com to reflect any changes to the website or our privacy practices. If we update this statement, the new statement will be posted to the website ten (10) days before the changes take effect.
The effective date of this Privacy Statement is May 24th, 2017.